Privacy Policy

We collect information to provide and improve our services. Here's what we gather and why:

Information You Provide:

Automatically Collected:

From Third Parties:

We collect only what's necessary to operate the Platform and provide you with a secure, personalized experience.

Your data enables us to provide and improve our services:

Core Services:

Platform Improvement:

Communication:

Legal Compliance:

We never use your data for purposes incompatible with those listed above without your explicit consent.

We are committed to keeping your data private. Here's when and how we may share information:

Public Profile Information:

Information you choose to make public (profile bio, photos, services) is visible to other Platform users. You control what's displayed.

Service Providers:

We share limited data with trusted partners who help us operate:

All partners are bound by strict confidentiality agreements.

Legal Requirements:

We may disclose information when required by:

Business Transfers:

In case of merger or acquisition, your data may be transferred. You'll be notified of any change in data handling.

We Never:

Protecting your information is our priority. We implement multiple layers of security:

Technical Measures:

Operational Security:

Verification Documents:

Your Role:

While no system is 100% secure, we continuously invest in protecting your data.

We use cookies and similar technologies to improve your experience:

Essential Cookies:

Required for the Platform to function. These enable:

You cannot opt out of essential cookies.

Functional Cookies:

Remember your preferences:

Analytics Cookies:

Help us understand how the Platform is used:

We use privacy-focused analytics that don't track you across sites.

Managing Cookies:

We do not use:

You have control over your personal data. Here are your rights:

Access:

Request a copy of all personal data we hold about you.

Correction:

Update or correct inaccurate information in your account settings or by contacting us.

Deletion:

Request deletion of your account and associated data. Some data may be retained for legal or security purposes.

Portability:

Receive your data in a structured, machine-readable format.

Objection:

Object to processing based on legitimate interests. We'll honor your request unless we have compelling reasons.

Restriction:

Request we limit how we use your data in certain circumstances.

Withdraw Consent:

Where processing is based on consent, you can withdraw it at any time.

How to Exercise Rights:

We will never discriminate against you for exercising your privacy rights.

We keep your data only as long as necessary:

Active Accounts:

Data is retained while your account is active and for a reasonable period after to enable reactivation.

After Account Deletion:

Verification Documents:

Permanently deleted within 30 days of completing verification.

Legal Holds:

Data may be retained longer if required for legal proceedings or investigations.

Backup Retention:

Backups are retained for disaster recovery and are purged on a rolling 90-day schedule.

Tregala operates globally, and your data may be processed in multiple locations:

Data Location:

Our primary servers are located in the European Union, providing strong privacy protections.

Transfer Safeguards:

When data is transferred outside the EU, we ensure protection through:

Your Rights Preserved:

Regardless of where your data is processed, you retain the same privacy rights and protections.

EU-US Data:

We do not rely on Privacy Shield. All US transfers are protected by SCCs and additional security measures.

Tregala is strictly an adult-only platform:

If you believe a minor has provided us with personal information, please contact us immediately at privacy@velvet.com.

We may update this Privacy Policy periodically:

Notification:

Review:

We encourage you to review this policy regularly.

Continued Use:

Continued use of the Platform after changes take effect constitutes acceptance of the updated policy.

Previous Versions:

Previous versions of this policy are available upon request.